We love to hear from you guys! To ensure you get the answer you want as soon as possible, please see below who you should email/call:
Ordered something in one of our boutiques? Need a copy of your script or invoice?
No worries! Our in store teams can update you on the order you placed, answer any questions you have, and send through your prescription in a jiffy - you can find your boutique's phone number and email address over here.
Have a question? Some feedback for us? Ordered something online? Just feeling lonely and want someone to email?
Our customer service team would love to help! Please email us at firstname.lastname@example.org
You're involved in marketing or PR?
* If you reside outside of the UK, please see international contact details below. Note that we currently ship within the United Kingdom for purchases made on the UK website. We do also ship within New Zealand (for purchases made on baileynelson.co.nz), Australia (for purchases made on baileynelson.com.au), and Canada (for purchases made on baileynelson.com).
You live in Australia?
Gidday mate! Email email@example.com
You live in NZ?
Sweet as! Email firstname.lastname@example.org
You live in Canada?
Eh?! Email email@example.com