UK Store Closures
31st May, 2023
Whilst we have loved looking after your eyes over the years, it is with a heavy heart that we inform you that we have made the difficult decision to close our UK stores, including the UK online store. Our last day of trading in Covent Garden and Old Spitalfields Market will be on 12th June.
We want to take a moment to thank everyone who has come in for an eye test or purchased from us. Thank you for supporting BN. And to our incredible UK teams, thank you for being a part of our journey.
Our global customer support teams will continue to support you at baileynelson.co.uk. Our Canadian, Australian and New Zealand businesses will remain business as usual after the UK closures.
Thank you for your support, it means the world to us.
Nick Perry & Peter Winkle, Co-Founders
What does this mean for our customers:
Eye tests
Shopping in-store
Shopping online
Order pickup
Returns and exchanges after June 12th
Contact lens subscriptions
Warranty